- Ami Graves
- Sep 19, 2025
- 2 min read
Everyone loves to throw the word culture around like it's confetti. “Protect the culture.” “Fix the culture.” “We need a culture committee!”
Here’s the truth: culture isn’t a ping-pong table or free snacks. It’s how people treat each other when no one’s watching.
And here’s the kicker — slapping the word “culture” on a slide deck doesn’t change behavior. If your managers avoid tough conversations, if trust is low, if employees are burnt out — no mural, mission statement, or pizza party is going to fix that.
Culture Isn’t Window Dressing
Culture is not an initiative you “launch.” It’s a byproduct — the result of leadership, systems, accountability, and actual human connection.
The data backs it up:
Companies with strong cultures see 40% lower turnover than those without. (Gallup)
Highly engaged teams drive 21% higher profitability. (Gallup)
In organizations with toxic cultures, 77% of employees report burnout and higher intent to quit. (Deloitte)
Culture and trust are so deeply linked that 79% of employees who trust leadership are motivated to work harder, compared to just 29% where trust is low. (PwC).
You can’t decorate your way into those results.
The Culture Theater Problem
Too many organizations fall into what I call culture theater:
Committees that spend months picking the “right” values words but never hold anyone accountable for living them.
All-hands pep talks about culture, but zero support for managers who need to model it.
Perks that look good on the careers page but don’t address the real issues employees face. Newsflash: free lattes don’t fix burnout.
What Actually Creates Culture
If you want a culture worth keeping, stop obsessing over the word itself and start managing the things that create it:
Leadership behaviors → Do leaders admit mistakes? Do they reward honesty? Do they walk their own talk?
Systems & processes → Do your workflows make people’s jobs easier, or harder? (Because clunky tech = culture killer.)
Accountability → Do you confront toxic behavior, or do you excuse it because the person is a “top performer”?
Connection → Do employees feel seen and heard as humans, not headcount?
That’s it. That’s culture. Everything else is noise.
The Misfit Takeaway
Culture isn’t a slide deck. It’s not a mural. It’s not a committee.
Culture is the ripple effect of a thousand daily choices. It’s the “yes” to hard conversations, the “no” to toxic behavior, and the systems that either support or sabotage people’s work.
Stop trying to “manage culture.” Start managing what creates it.
